Do you really have them at "Hello"?

You only get one chance to make a first impression! Let's dive into the first impression your office leaves for new patients. When was the last time you walked through the front door of your practice and sat in your waiting room. I urge you to do it today. What do you see, smell and hear? How comfortable are you? Were you greeted immediately upon walking in? Does your staff seem friendly, knowledgeable and accommodating to patients coming in the front door for their appointment? Is your new patient paperwork updated, easy to understand, branded and easily accessible to the patient? Now go into your patient restroom. How clean was it? Were there extra rolls of toilet paper and plenty of soap? Do your magazines in the waiting room reflect the image you want to portray? Is there a Cosmo magazine with a sex survey mention on the front cover sitting on your coffee table? Is Dr. Phil on the television? Your waiting room is one of the most important parts to the new patient experience. Most patients that do not return to your practice after their first appointment, made that decision while in the waiting room before they even met you. How many new patients are you losing after "Hello"? Franek Consulting offers New Patient Experience Coaching with a complete image review of all aspects of your practice. Don't let your marketing efforts go to waste, call us today before more patients leave your practice and never return.

New Year, New You!

Don't just get your feet wet, jump in and we will teach you how to swim!

Remember how scared and anxious you were when you were learning to swim? Eventually you learned, then enjoyed playing Marco Polo and may have even competed on a swim team. Choosing to buy or sell a practice can be a scary and anxious time for many dentists, just like learning to swim. Due to the many emotions that go into this decision, it is wise to have an expert that is not emotionally involved and can help guide you into making thoughtful decisions. Having transitioned over 60 practice acquisitions, our experience allows us to expect the unexpected, while enabling you to clear unforeseen hurdles.  Franek Consulting conducts a thorough practice analysis then creates a productive strategy before date of possession. We work closely with your broker, attorney, financial advisor and the existing practice staff so you can focus on production day one. Franek Consulting is a full service transition coordination and practice management firm that works exclusively with dentists.  By hiring Franek Consulting to manage your practice transition, you can have the confidence that your business runs efficiently.  We coach you to best position your practice to reach the top 1% in the nation; while providing a path to not only be profitable, but demonstrate how to enjoy every aspect of practice ownership. Our mentoring will assure you reach the end of the pool.

Testimonial:

I have been working with Kimberley since I first opened my practice 3 years ago. Her expertise was invaluable when it came to start-up advice and I cannot imagine opening my practice without her guidance. Kimberley is highly qualified, very insightful and truly understands the ins and outs of running a successful dental practice. She holds a vast knowledge in all areas of practice management. She is highly attentive to my day to day needs and is always ready and willing to assist in the most efficient manner possible. She is truly a joy to work with and each visit she "breathes a new life" into the practice, giving us new directives and goals that have consistently lead the office to higher potential and increased productivity.

Danielle Reed, DDS

Join. Share. Grow. Learn.

After a long 2012, 2013 is shaping up to be much brighter. I have an all new Facebook page, resumed my Blog posts and growing my Linked In network as well.

Social networking is booming and if you haven't jumped on the bandwagon, now is the time! You can start by liking my Face Book page, and joining me on LinkedIn. I encourage you to share my page or blog posts with friends, co-workers or industry professionals.

Feel free to email me or post to my blog any concerns you have, and I'll be sure to answer your questions as soon as possible.

Until next time, good luck and happy earning!

Kimberley Franek
512-619-5590
kfranek@franekconsulting.com